At Lukatino, we hire the best of the best – visionary thinkers; people continuously looking to reinvent
the way they do business and seek out new, creative solutions.
Our high-performance team is driven, empowered, innovative and packed with self-starters. We provide our
employees with the necessary tools and
freedom to build their own career paths and discover success.
Lukatino is committed to your personal success and offers the resources, programs and support needed to
make it happen. We care about your
professional growth and will help you achieve your goals.
Our company has over 20 years of experience in the transportation industry accross USA.
A Lukatino Afterhours support is responsible for:
Coordinating and managing the pickup and delivery of ground-transported cargo
Fulfilling an administrative role by filing the appropriate paperwork, monitoring driver progress,
processing orders, and managing driver concerns.
Initiate, receive and respond to shipment status phone calls, emails, and instant messages from
internal and external customers.
Update and input load-related information in corporate CRM (software), and other
applicable locations.
Build new and maintain current relationships with freight brokers, customers and drivers.
Deliver world-class service to our carriers, customers, drivers and Lukatino teammates.
Fulfill other duties as required
As a Lukatino Afterhours support, you are the first line of defense in protecting Lukatino and
our
customers through proactive tracking and tracing processes, effective communication, data integrity, and
value-added risk mitigation procedures. The key to your success is driving results and profitability
through demonstrated initiative, entrepreneurial spirit and strategic thinking.
Requirements
Excellent level of English, both written and verbal
Good communication and negotiation skills
Good organizational and management skills
Computer literacy
Customer support experience (preffered)
Geographical and timezones knowledge of the USA (preffered)
Reliable internet connection and a reliable personal computer
We offer a competitive base salary, aggressive incentive program and a comprehensive benefits package.
If you're interested in this possition, send us your information using the form below.
